How We Help
The Second Story Youth Health Service (TSS) is a free, confidential health service for young people aged between 12 and 25.
Our services can assist you if you are experiencing health and well being issues and are:
- Under the Guardianship of the Minister
- Pregnant or parenting
- Involved with the Youth Justice System
- A recently arrived refugee
- Questioning your sexuality or same sex attracted
- Having troubles with school, family or work
- Not able to live at home
- Vulnerable or at risk for other reasons.
We have a team of workers who can help you:
- Nurses and Midwives
- Aboriginal Clinical Health Workers
- Youth Health Workers
- Community Health Workers - for both Aboriginal and migrant/refugee communities.
- Drop-in medical and nursing clinics
- You can receive a specific Health Check if you are living in care, are under the Guardianship of the Minister or Aboriginal
- Counselling, support and help to get the services you need
- Group activities and peer support
- We may be able to come to go to where you are, either at another service or where you live.
Get in touch with TSS
TSS has an ‘open door’ policy and when you contact TSS we will ensure that you receive a service that meets your needs.
When you contact TSS, you will meet with one of our workers who will talk to you and ask for information that will assist us to provide you with the help that you need.
After your first contact with TSS you may:
- be assigned a worker and together you will develop a care plan
- receive information or a service to deal with your current need and then be referred to another service that is right for you, for your ongoing needs
Any information that you provide our service about your health needs will be treated as strictly confidential and will not be shared with any other service without your consent.
You can get in touch with TSS by:
- visiting a TSS site - see our locations page
- phoning us
- through a worker from another service
Have your say about our services
You can help TSS improve its services by giving us your feedback, so get involved and have your say.
- Talk with your case worker about designing a program to suit your specific needs
- Provide feedback on services through surveys.
- Join a youth advisory group.