We try to respond to all questions within 24–48 hours, but sometimes delays may occur. We respect your privacy - refer to our privacy statement.

For health or services information, please check our web site first, using the search and browse functions.

For immediate help and advice, you can call the Parent Helpline on 1300 364 100 at any time 7 days a week (calls received between 7.15am - 9.15pm will be answered by local Parent Helpline staff; calls received outside these hours will be automatically redirected to the national healthdirect helpline).

Important note: We cannot provide specific advice by email on any medical, emotional or family problems that you or members of your family may be experiencing - please consult your family doctor or other health professional.

Instructions

• Please provide a valid email address in the appropriate box.
• Choose your location and message subject from the required drop-down menus.
• Message can be up to 500 characters in length. Please note that some keyboard characters cannot be used in this box, eg. @ & # * [ ] { } % $